COVID-19 Our District Updates


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Updated Sunday 5 April @ 1.44pm


This page has information about the Gore District Council's response to COVID-19 and what is happening in our District.


If you or a group you're involved in need help, maybe it's to get essential household supplies and groceries, here's some important local contacts. Emergency Management Southland should be your first point of contact - thank you. 


Emergency Management Southland Community Support

Phone: 0800 890 127

Email: .  There's also a form on its website


Gore District Council Community Support



Gore and Clutha Women's Refuge

Phone: 0800-004-343 


Important Messages

There is one confirmed case in the Gore District

Staying at home will save lives

Supermarkets will be closed Good Friday but open on Easter Sunday

There will be no rubbish and recycling wheelie bin collection on Easter Monday. Collection days will be pushed forward one day eg Monday collections will be on Tuesday, Tuesday collections will be on Wednesday etc.

All dogs being exercised must be on a leash at all times during the lockdown, unless they are in the dog parks.

Staff are still delivering essential services. Please do not approach staff if you see them working - maintain a 2m distance. 


What does lockdown mean

The Director General of Health, Dr Ashley Bloomfield, provides the following guidelines: 

• Everyone in New Zealand is to be isolated or quarantined at their current place of residence except as permitted for essential personal movement.
• Exercise is to be done in an outdoor place that can be readily accessed from home and two-metre physical distancing must be maintained.
• Recreation and exercise does not involve swimming, water-based activities (for example, surfing or boating), hunting, tramping, or other activities of a kind that expose participants to danger or may require search and rescue services.
• A child can leave the residence of one joint care-giver to visit or stay at the residence of another joint care-giver (and visit or stay at that residence) if there is a shared bubble arrangement.
• A person can leave their residence to visit or stay at another residence (and visit or stay at that residence) under a shared bubble arrangement if:
o One person lives alone in one, or both, of those residences; or
o Everyone in one of those residences is a vulnerable person.


CLOSED until further notice 

  • Our main office,
  • Gore Visitor Centre,
  • Gore Multisports Complex,
  • Gore and Mataura libraries,
  • Eastern Southland Gallery
  • Dolamore Park
  • All playgrounds

To keep up to date with our latest information please follow our Facebook page or download our app Antenno


Press Releases 

Gore Transfer Station / Wheelie Bin Collection

Rates Payments

Our Services

Our Facilities

Events Cancelled

Important Website Links



Gore Transfer Station / Wheelie Bin Collection

The Gore transfer station is closed to the public.

Wheelie Bin Collections

Recycling and rubbish collection services will continue as normal.

If you do not have kerbside collection services, there are a couple of options. You can

  • make arrangements with private waste collection companies
  • register your need with WasteNet Southland for the disposal of bagged household waste

Companies providing a private service in the Gore District are:

  • Paddys Bins - phone 03-208-9870
  • JD Souness - phone 0800-469-278

If you do not have waste collection services available to you, you will be able to register your need with WasteNet Southland for the disposal of bagged household waste at your nearest transfer stastion. WasteNet will work with you to accommodate your needs.  However, any decisions will be based on preserving public health during the Covid-19 response.

  • Register here - click here.  Please note this will redirect you to the Invercargill City Council website where the online form is located.  Southland District and Gore District Council residents can register here too.

A WasteNet staff member will be in contact with you, and may ask for additional information to help prioritise those most in need.

Further information is available on the WasteNet website.


Rates Payments

The Council will process its rates as normal during the COVID-19 lockdown. 

We understand people may be struggling financial during this period. Those who need support should contact the Ministry of Social Development  or go to the Government's dedicated COVID-19 website 

If you are having difficulty meeting mortgage repayments, you may want to contact your bank and ask for advice about the possibility of being given a mortgage holiday.

As always, please contact us if you are in genuine hardship. We can organise a payment plan with you using our direct debit facility. Direct Debit payments can be weekly, fortnightly, monthly or by instalment, which can help smooth payments. 

Please contact us via email or phone 03 209 0330, and someone will be in touch to help you with a payment plan. 

It is important to remember that essential council services are still in operation and we also have financial commitments, many to small local businesses.


Our Services

Street Cleaning

Our contractor will continue to clean the streets twice a week. It is important to keep our kerb and channels clear of debris. This is due to debris creating major issues by blocking stormwater drains when it rains, which causes surface flooding.

The contractor is totally isolated in their vehicle, and poses no threat to the community.


Our Facilities

Gore and Mataura Libraries

Our libraries are closed until further notice, but we are here for customers. There's a wealth of online services you can access 24/7, just go to our libraries website

  • Customer are encouraged to use the range of online options, which includes eBookseAudiobooks, Tumblebooks, Britannica 
  • We have increased the number of eBooks through the library website
  • Loan dates will be extended so books won't be overdue while the library is closed - please hold on to the books you have and return them once the library reopens
  • There are no fines for items due during the closed period
  • Book reservations will be on hold during closing, and re-activated when the library reopens
  • The interloans service is on hold


Main Office

Where possible our staff will now be working from home until further notice. We will continue to provide support to our residents.

Some staff will be available by email and phone during normal business hours. 

Please contact our staff / the council through the normal channels. These are:

  • Phone: 209-0330 or the staff member’s DDI
  • Email: or the staff member’s work email

Customers can report issues using the Council’s Antenno app or by phoning 209-0330.


Gore MultiSports Complex

The Gore Multisports Complex, which incorporates the Gore Aquatic Centre, Ice Sports Southland ice skating rink, and the MLT Event Centre, is closed indefinitely.

We have put together some FAQs for our customers:


Will swim school/squad students be credited for this term?

  • Yes

What will happen to my concession card?

  • These will be extended out to the amount of the shutdown.

When will we be able to enrol for lessons/squads again?

  • As soon as the complex reopens, we will be accepting enrolments.

Will the holiday lessons be going ahead?

  • No

How will we know when the complex will re-open?

  • This will be communicated out to the public via Antenno, the Gore Multisports Complex and Gore District Council Facebook pages, and an email will be sent to our database.

How will I renew my Ice Sports Southland membership?

  • Ice Sports Southland will be contacting all current members regarding renewal of memberships.  Please check on its Facebook page for updates.

What happens once the COVID-19 levels are downgraded?

  • As the situation changes, we will be updating you via Facebook and Antenno.

What happens to my bookings?

  •  All bookings are cancelled until further notice.   As the situation changes, we will be updating you via Facebook and Antenno.



Gore Visitor Centre

The Gore Visitor Centre is closed until further notice. You can still contact us via email, or phone 203-9288 


Eastern Southland Gallery

The Gallery is closed. During the closure there will be earthquake strengthening work.


Events Cancelled

  • Tussock Country, featuring Gold Guitars and Freeze Ya Bits Off, on 23 - 31 May 
  • 2020 Gore District Youth Awards, on Saturday 16 May
  • Eastern Southland Gallery Print Making Party on Friday 3 April
  • East Gore Arts Centre Open day, on Saturday 4 April
  • The Gore Garden Club has cancelled all monthly meetings until further notice.


Press Releases


1 April - Gore Transfer Station greenwaste service ends

26 March - Gore District Council responds to community's needs

25 March - Gore Transfer Station to remain open

23 March - Gore District Council closes all offices and facilities

21 March - Gore District Council closes libraries and Gore Multisports Complex 

18 March - Gore District Mayor's statement and update on Council facilities


Important Links 

It is important to get the latest updates about the pandemic from the following websites

Those dealing with anxiety or distressed by the pandemic can call or text 1737 any time of the day or week to talk to a trained counsellor.

We want to remind you of the importance to stay at home if you or anyone in your family have any of these symptoms:

  • a fever,
  • a cough,
  • shortness of breath,
  • sneezing, or
  • a runny nose.

If you believe you may have been infected or want advice about COVID-19 you should call the Healthline 0800 358 5453 or your doctor.


Please do not go to the hospital.




Gore District Council 29 Bowler Avenue Gore P: 03 209 0330 E: