Paying your rates
When rates are not paid
It's important to contact our rating team if you are having issues paying your rates or have any questions. You can phone 209-0330 or email [email protected]
Unfortunately, bills get overlooked sometimes. If you do not pay your rates by the date each instalment is due, there will be a 10% penalty.
A further 10% penalty is added to any unpaid rates on 1 July, following the due date. An additional 10% will be incurred every six months thereafter.
You can ask to have the penalty fee waived. Please go to our online portal and complete the form.